State Farm® Insurance Agent Jim Register
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Owen
March 7, 2025
5
out of
5
rating by David Owen
"Kimberly is very helpful with all your insurance needs"
We responded:
"Thank you for leaving us a five-star review, David! We’re delighted to hear that you had a positive experience with our team, especially with Kimberly. Thank you for being a part of our State Farm family! – Jim "
Miriam Wooding
February 25, 2025
5
out of
5
rating by Miriam Wooding
"Kimberly was such a great help!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Jim Register"
Sandra Lawson
February 13, 2025
5
out of
5
rating by Sandra Lawson
"I would like to give kudos to Sheila Garrett for her great Customer Service skills. As a Customer Service agent myself, I truly appreciate it when someone makes me feel as though I matter. I had what could have been a very stressful situation regarding my auto insurance, and she made my transition from my previous company to State Farm seamless. There was a minor error in my initial quote for the auto insurance, but she immediately contacted me (within the same hour), to advise me of the error. Not only that, I also needed renters insurance, which I had not mentioned, but she did, and now I feel reasonably secure in the knowledge that I am covered. In these days and times it seems Customer Service is a thing of the past. However, my experience with State Farm has restored my faith, thanks to my Customer Service Agent.....SHIELA GARRETT, YOU ARE "THAT" GIRL!!!"
We responded:
"Thank you for leaving such a glowing review, Sandra! Our team is thrilled to hear that you had such a memorable experience with Sheila. Sheila goes above and beyond to make sure that our customers have a wonderful experience, and we’re glad to hear that you not only share this same commitment but had a five-star experience with our office. We agree – Sheila is ‘that girl’. Thank you for your kind words and allowing us the opportunity to “restore your faith” thanks to Sheila! – Jim Register "
Dan Lohr
January 21, 2025
5
out of
5
rating by Dan Lohr
"Thanks to Kim"
We responded:
"Dan, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Jim Register, "
Matt “GenXBiker”
December 27, 2024
5
out of
5
rating by Matt “GenXBiker”
"Been a client for over 25 years. They have always worked well with us and found solutions to our needs. We have refinanced a couple vehicles through them as well as have our vehicle and home insurance here. They are quick to respond to requests and always helpful. Great customer service and the best rates around once you make "preferred." We now have our vehicles, home, and trailers with State Farm. Great rates and fast customer services. We recently moved homes and the office staff was quick to obtain everything we needed to make the sales go quickly."
We responded:
"Thanks! Customer Service is Jim's primary focus. We love hearing from you and look forward to helping you again!"
Ernie Jax
November 27, 2024
5
out of
5
rating by Ernie Jax
"Very professional, detailed and timely response"
We responded:
"Thank you, Ernie, for the five-star review. My TEAM and i take pride in exceptional Customer Service. We appreciate you insuring with us! - Jim Register "
Sheila Starr
October 17, 2024
5
out of
5
rating by Sheila Starr
"State Farm has always be there for myself and family. From Maryland to Florida without missing a bet. Thanks"
We responded:
"Sheila, Thank you for the five-star review. We appreciate you and your family being an important part of the State Farm Family. - Jim Register"
Euphiegenia B
September 30, 2024
5
out of
5
rating by Euphiegenia B
"Kimberly is wonderful! She is so cheerful and communicates very well when I had a few insurance questions. It's hard to find people with a demeanor like that these days. Thank you!!"
We responded:
"Thank you for the five-star review. I am glad to hear your experience. Kimberly certainly takes customer service very seriously. thank you for insuring with us.- Jim "
Katie Brogna
September 20, 2024
5
out of
5
rating by Katie Brogna
"Sheila Garrett is the best!! Everyone in the Jim Register office is amazing!"
We responded:
"Katie, Thank you for the five-star review. In our world of call centers and programmed telephone responses, we try hard each day to remember personal service is what made State Farm and my office special. Sheila and the entire team work to make sure the customer is number one. We appreciate you. - Jim "
david cain
September 17, 2024
5
out of
5
rating by david cain
"I have been with Jim Register State Farm for more than 20 years. The person I generally deal with is Shelia Garret who has always provided professional and friendly service, who has my full trust. I am confident that Jim Registers office is looking for my best interest. Great work and team."
We responded:
"David, Actually I think the number is closer to thirty years! Your loyalty and association with State Farm and my Agency is very much appreciated. Thank you for the kind words and your confidence in Sheila. Looking forward to many more years to follow. We are here for you. - Jim "
pally dilip
September 13, 2024
5
out of
5
rating by pally dilip
"The reception is so good and I could get my work done without any inconvenience. Trisha was such a great help… Thanks"
We responded:
"Father Pally, Thank You so much for the five-star review. We are glad to hear we made life more convenient. Trisha works hard to make sure each and every customer gets first class treatment. We appreciate your business! - Jim"
P V
September 12, 2024
5
out of
5
rating by P V
"Trish at State Farm is always prompt at helping me with any of my requests. Highly recommend!"
We responded:
"Thank you for the five-star review and you vote of confidence for Trisha. She works hard every day to deliver the promise. Thank you for insuring with us. - Jim "
Jason Sizemore
September 10, 2024
5
out of
5
rating by Jason Sizemore
"The TEAM is the BEST!!! They have been taking care of my insurance needs for 15+yrs."
We responded:
"Jason seems like yesterday when we first began doing business. Thank you so much of the wonderful review. We look forward to being your go to insurance office for a long time to come. -Jim "
Cynthia Ellison
September 10, 2024
5
out of
5
rating by Cynthia Ellison
"This company has been so good to me. Ms . Sheila and great people work at State Farm are the best ever. Thank you all so much. Ms. C. Ellison ❤️"
We responded:
"Thank You Cynthia for the five-star review. Sheila and the entire team work hard each day to meet the needs of our valuable customers. We appreciate you and look forward to being there for all your insurance needs. "
Pablo Sega.
September 9, 2024
5
out of
5
rating by Pablo Sega.
"Good experience with the Jim Register office. Kimberly always do a great job when I need assistance."
We responded:
"Pablo, Thank you for the five-star review and kind comments about Kimberly. Customer Service is a focus in our office. Thank You for insuring with us. - Jim "
Tom Hood
September 6, 2024
5
out of
5
rating by Tom Hood
"Great working with Trisha. Quick response when I need it and always has an answer for me."
We responded:
"Tom, Thank You for the five-star review. Trisha is an asset to our TEAM. We appreciate your kind words and you association with State Farm and our office- Jim "
Carrie Jones
September 6, 2024
5
out of
5
rating by Carrie Jones
"Jim and his team are tops! Jim helped us with our first on-our-own auto policy before our kids were born. The kids are now in their late 20’s and know that the Register team is there for them too. Jim’s office has helped us through claims, adjustments, changes in life, and all with the same dedication to his clients that Jim had during that first meeting. Trisha Iglesias on Jim’s team has happily helped us make insurance updates as life has changed over the last 6+ years. So many changes ;) and all made a little easier with Trisha’s guidance and knowledge. Thanks, Jim, for putting together a great team to grow and change as your clients grow and change. And as I’ve told Trisha many times…You are AWESOME!"
We responded:
"Carrie, Thank You for the five-star review. I appreciate the fact we have all grown as a Customer and Agency TEAM. It has been great to know you for all the many years. We look forward to working with the next generation. Trisha keeps us all young! - Jim "
kate R
September 6, 2024
5
out of
5
rating by kate R
"I’ve worked with the team at this agency for over 20 years and have found the agents to be knowledgeable and helpful. Many thanks for all of their help over the years."
We responded:
"Kate, yes, we go back a long way! Thank you for your confidence in State Farm and my Agency. - Jim "
Barbara Haraldson
September 4, 2024
5
out of
5
rating by Barbara Haraldson
"Kimberly Lazo is fantastic!! I have a 16-year-old daughter who just started driving and Kimberly eased my mind through this entire process of the insurance!! What a wonderful staff thank you so much!!"
We responded:
"Barbara, Thank You for the kind remarks about Kimberly. I am fortunate to have a team that really goes the extra mile and genuinely cares about the customer. -Jim"
Theresa Whyte Gilbert
September 4, 2024
5
out of
5
rating by Theresa Whyte Gilbert
"The best insurance office in NE FL!!! Kim Lazo is so good to us, just what we needed."
We responded:
"Thank You Theresa! We value your opinion and appreciate you insuring with us. "
Michael G Boyle
September 4, 2024
5
out of
5
rating by Michael G Boyle
"Kimberly is great... I am a Realtor/Property Manager and it is difficult keeping tenants on board with Renter Insurance. I know if I can get them to call Kimberly it's as good as done and I get the documents I need. Thanks for all the hard work Kimberly!"
We responded:
"Michael, Thank You very much for the five-star review and your confidence in Kimberly. We sincerely appreciate your business and the referrals. "
Theresa Whyte Gilbert
July 16, 2024
5
out of
5
rating by Theresa Whyte Gilbert
"Best agency I have worked with in Jacksonville!!!"
We responded:
"Thank You so much for your five-star review, Theresa! It's fantastic to hear that you experience with our agency won your vote of confidence as the best in Jacksonville. Our team strives to provide you with impeccable service. Your feedback is greatly appreciated We look forward to working with you. Jim "
Gilberto Garcia
June 13, 2024
5
out of
5
rating by Gilberto Garcia
"I would like to thank Jim Register and his team, specially Trisha Iglesias, for taking the time to find our policies and listening to our needs. The key to this review and what set them apart is that Mrs. Iglesias took the time to explain our insurance policies. Thank you!"
We responded:
"Gilberto: Thank you so much for your five-star review, Gilberto! We strive to listen and personalize our services to meet your needs. Your feedback is greatly appreciated, and we look forward to serving you in the future. Thanks again for being a member of our State Farm family! – Jim"
Savannah Monti
May 10, 2024
5
out of
5
rating by Savannah Monti
"Needed to lower my coverage & Kimberly was quick & efficient!"
We responded:
"Thank You Savannah, We pride ourselves on Outstanding Customer Service. Kimberly does it well! Thank you very much for the five star review and Thank you for being a loyal customer to State Farm and my Agency"
Eric White
April 25, 2024
5
out of
5
rating by Eric White
"I have been with Jim Register for about 20 years and only have the best things to say about him, his operation and State Farm as my insurance company. On numerous occasions my main point of contact, Trisha Iglesias, has reached out to suggest ways to save money or given me great advice as I moved from a homeowner to a landlord. I recommend anyone to partner with this team for your insurance needs."
We responded:
"Eric, WOW! Thank you for the Five Star review. Customer service is my hot button. Trisha is a Rock Star in our office. Thank you for the kind words. We sincerely appreciate your business. "